1. Introduction
bet100app operates as an online gaming platform serving players based in the Philippines. This Privacy Policy applies to all personal information collected through the bet100app website, account registration process, KYC verification, payment transactions, and any other interaction with the platform.
By creating an account or using any part of bet100app, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please do not use the platform.
2. Information We Collect
The personal information we collect falls into three general categories: information you provide directly, information generated through your use of the platform, and information obtained from third-party service providers where necessary.
Information You Provide
- Full name and date of birth
- Email address and mobile number
- Residential address
- Government-issued ID documents submitted during KYC verification (such as a PhilSys national ID, passport, or driver's licence)
- Payment account details used for deposits and withdrawals (GCash, Maya, online banking, or bank transfer references)
Information Generated Through Platform Use
- Login timestamps and device information
- IP address and approximate location data
- Browsing activity within the platform, including games played, bets placed, and pages visited
- Transaction history: deposits, withdrawals, and bet records
- Support communications and in-platform messages
Information from Third Parties
Where required for identity verification or fraud prevention, we may receive supplementary information from payment processors or identity verification service providers. This data is used only for the purpose for which it was obtained.
3. How We Use Your Information
We use the personal information we collect only for legitimate purposes directly connected to operating the bet100app platform. Specifically, this includes:
| Purpose | Information Used |
|---|---|
| Account registration and login | Name, email, mobile number, password hash |
| Identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Payment account references, transaction amounts |
| OTP authentication and account security | Mobile number, device information |
| Fraud detection and platform security | IP address, login activity, transaction patterns |
| Customer support | Account details, support history |
| Platform improvement and analytics | Aggregated browsing and usage data |
| Responsible gaming monitoring | Betting activity, session frequency, deposit patterns |
We do not use your personal data to sell advertising to third parties, and we do not build profiles for use outside the bet100app platform.
4. When We Share Your Information
bet100app does not sell or rent your personal data. We share information with third parties only in the following circumstances:
- Payment processors: Your payment references are shared with GCash, Maya, or Philippine banking partners solely to process your deposit or withdrawal request.
- KYC and identity verification providers: Government ID documents may be submitted to a third-party verification service to confirm your identity before withdrawals are enabled.
- Fraud prevention and security: Where we detect suspicious activity, relevant data may be reviewed with security partners to protect the integrity of the platform.
- Legal obligations: We may disclose personal information when required to do so by law or in response to a valid legal process.
All third-party service providers engaged by bet100app are contractually required to handle your data securely and only for the specific purpose for which it was shared.
5. How Long We Keep Your Data
We retain your personal information for as long as your account remains active and for a reasonable period afterwards as required for legal, compliance, or dispute resolution purposes. Specifically:
- Account and identity data is retained for the duration of your account and for a minimum period after closure as required by applicable regulations.
- Transaction records are kept in accordance with standard financial recordkeeping requirements.
- Support communications are retained for a reasonable period to assist with ongoing or follow-up queries.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.
6. Cookies and Tracking
bet100app uses cookies to keep your session active while you are logged in, remember your language and display preferences, and collect aggregated analytics data that helps us understand how players use the platform. We do not use third-party advertising cookies or cross-site tracking technologies.
You can manage cookie settings through your browser preferences. Disabling certain cookies may affect your ability to stay logged in or use some features of the platform correctly.
7. How We Protect Your Data
bet100app applies industry-standard security measures to protect your personal information from unauthorised access, loss, or disclosure. These include:
- SSL/TLS encryption across all platform connections
- OTP verification for login and sensitive account actions
- Access controls that limit internal data access to authorised personnel only
- Regular security reviews of platform infrastructure
While we take all reasonable steps to protect your data, no platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for reporting any suspected unauthorised access to your account promptly via our support email.
8. Your Data Rights
As a registered player on bet100app, you have the following rights in relation to your personal data:
- Access: You may request a summary of the personal data we hold about you.
- Correction: If any of your information is inaccurate or outdated, you may request that it be corrected.
- Deletion: You may request that your personal data be deleted, subject to any legal or operational obligations that require us to retain it.
- Restriction: In certain circumstances, you may request that we limit how we use your data while a concern is being reviewed.
- Objection: You may object to specific uses of your data, such as analytics, where we rely on legitimate interest as the basis for processing.
To exercise any of these rights, contact the bet100app support team using the email address listed in the Footer of this page. We aim to respond to all data requests within a reasonable timeframe.
9. Players Under the Minimum Age
bet100app is strictly for players aged 21 years and above. We do not knowingly collect personal information from anyone under 21. If we become aware that an account has been registered by someone below the minimum age, the account will be closed immediately and any associated data will be deleted in accordance with our data retention policy.
10. Changes to This Policy
bet100app may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When updates are made, the revised policy will be published on this page with an updated date. Continued use of the platform after any update constitutes acceptance of the revised policy.
For questions about this policy or about how your data is handled, please reach out via the support email shown in the Footer below. You can also review our Terms and Conditions and Responsible Gaming pages for related information about how your account and activity are managed.